Last Updated: 2025
Welcome to More Furniture Store (home-furnituregear.com). By accessing our website and making a purchase, you agree to be bound by the following Terms and Conditions. These terms are designed to create a transparent and trustworthy relationship between you, our valued customer, and us. We serve a global community of discerning homeowners, apartment dwellers, and outdoor enthusiasts, and we are committed to ensuring your experience is inspiring and reliable from start to finish.
1. Acceptance of Terms
By accessing, browsing, or purchasing from More Furniture Store, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping & Returns Policy, and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.
2. User Obligations and Responsibilities
As a user of our website, you agree to:
- Provide accurate, current, and complete information during account registration and checkout.
- Use the website only for lawful purposes and not engage in any activity that may disrupt or interfere with its functionality.
- Not attempt to gain unauthorized access to any part of the website, its systems, or other users’ data.
- Be responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- Comply with all applicable local, state, national, and international laws and regulations regarding your use of our site and the purchase of goods.
- For international orders, be solely responsible for any customs duties, taxes, or import fees imposed by your country. This is a critical user responsibility as we ship globally (excluding some remote regions in Asia and other specified areas).
3. Products and Services Description
We offer a curated selection of furniture and home essentials, including but not limited to:
- Indoor Furniture: Accent Chairs, Bedroom Furniture, Beds, Bookcases, Dining Chairs.
- Outdoor & Garden: Adirondack Chairs, Bistro Sets, Cantilever Umbrellas, Elevated Garden Beds.
- Comfort & Bedding: Bean Bag Chairs, Bedding, Comforters, Blankets, Electric Blankets.
- Bar & Specialty: Bar Furniture, Bar Stools, Chat Sets.
We strive to represent our products as accurately as possible through images and descriptions. However, slight variations in color, texture, or finish may occur due to screen settings and material nature. Please refer to product dimensions and details before purchasing.
Final Sale Items: For health, safety, and hygiene reasons, the following items are FINAL SALE and cannot be returned or exchanged unless defective upon arrival: All Bedding & Linens (Bedding, Comforters, Blankets, Electric Blankets) and any personal/hygienic items.
4. Orders and Payment Terms
Order Process:
- Placing an item in your cart does not reserve it. An order is confirmed only upon receipt of payment authorization.
- You will receive an order confirmation email upon successful payment.
Pricing and Payment:
- All prices are listed in US Dollars (USD).
- We accept the following payment methods: Visa, MasterCard, JCB, and PayPal.
- We reserve the right to correct any pricing errors and to cancel any order arising from such an error.
Order Processing and Shipping:
- Processing Time: All orders are processed within 1-2 business days after payment confirmation.
- Shipping Methods:
- Standard Shipping: Via DHL or FedEx. Cost: $12.95 USD. Estimated delivery: 10-15 business days after shipment.
- Free Shipping: Via EMS on all orders over $50 USD. Estimated delivery: 15-25 business days after shipment.
- Delivery Estimates are provided in good faith but are not guaranteed. Delays may occur due to customs, holidays, or logistical events.
- Shipping is available to most global regions, excluding some remote areas in Asia and other specified locations.
5. Returns, Exchanges, and Refunds
Our goal is your complete satisfaction. Our full Shipping & Returns Policy is incorporated here by reference. Key terms include:
- Return/Exchange Window: Most items can be returned or exchanged within 15 days of the delivery date. Items must be in original, unused, resalable condition with all packaging and tags.
- Process: You must initiate a return/exchange by emailing [email protected] within the 15-day window to receive an RMA number. Returns shipped without an RMA will not be accepted.
- Refunds: Issued to the original payment method within 7-10 business days after we receive and inspect the returned item. Original shipping costs are non-refundable.
- International Returns: Accepted, but the customer is responsible for return shipping costs and any customs duties. Refunds are issued in USD.
6. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of More Furniture Store, its licensors, or content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any material from this site for commercial purposes without our prior written consent. The “More Furniture Store” name and logo, and all related product and service names, are our trademarks.
7. Limitation of Liability
More Furniture Store and its affiliates will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from:
- Your use or inability to use the website or services.
- Any delays in shipping, delivery failures, or any loss or damage resulting from the acts of third-party carriers (e.g., DHL, FedEx, EMS).
- Any products purchased through the site, except as expressly stated in our Returns Policy for defective items.
- Unauthorized access to or alteration of your transmissions or data.
Our total liability to you for any claim arising from your use of the website or purchase of products shall not exceed the total amount you paid for the specific product(s) giving rise to the claim.
This limitation of liability reflects the allocation of risk between the parties and is a fundamental element of the basis of the bargain between us.
8. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Arkansas, United States, without regard to its conflict of law provisions.
Any dispute relating in any way to your visit to the website or to products you purchase from us shall be submitted to confidential arbitration in Fayetteville, Arkansas, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court.
9. Changes to Terms and Contact Information
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after any changes constitutes your acceptance of the new terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact our dedicated customer service team:
Email: [email protected]
Store Address: 4182 North Valley Lake Dr, Fayetteville, US 72703
We aim to respond to all inquiries within 24-48 hours.
